Q&A Sessions

What you can do

• Shared sessions, one date per service

  Publish a Q&A service with the days of the week you offer. The first booker on any open date picks the start time; everyone else joining that date joins the same session. Cancel-drops-to-zero frees the date for someone else to first-book a new time.

• Built-in non-CICC disclaimer

  Every attendee acknowledges a system-supplied bilingual disclosure before they can register: the session is informational, not a CICC-regulated consultation, no consultant-client relationship forms, and confidentiality of other attendees applies. The acknowledgement text and version are stamped on each registration row for audit.

• Free or paid via Stripe Connect

  Set the price on the service. Free sessions confirm immediately; paid sessions route through Stripe Checkout via your connected account, with booking-side discount codes supported. The 2.5% platform fee applies on processed payments like every other surface.

• Auto-Google-Meet for online sessions

  Online Q&As materialise a Google Calendar event with an auto-generated Meet link the moment the first booker picks a time. In-person sessions render your business address on the confirmation email instead. Either way, you get a 10-minute desktop popup on your own calendar.

• Per-service capacity caps

  Leave capacity unlimited or cap it per session. The capacity check is server-side and enforced on both the first-booker (multi-attendee parties cannot oversubscribe at creation) and join-existing paths.

• Two reminder emails per session

  A 24-hour reminder fires the day before (sweeps at 12:02 UTC daily) and a 30-minute imminent reminder fires the same hour (sweeps every 5 minutes). Both arrive in the registrant's chosen language and carry the cancel link.

• One-click attendee cancel

  Every email carries a one-time-token cancel link. Clicking it cancels the registration, fires a confirmation, and (if it was the last attendee on the session) tears the whole session down; no operator action needed.

• Tenant cancel-with-refund

  From your dashboard, the session detail view exposes a single Cancel button. Paid registrations are refunded automatically via Stripe Connect, free registrations are marked cancelled, every attendee gets a cancellation email, and the calendar block tears down. Refund failures are surfaced for operator follow-up.

• Per-service session language

  Choose the language each Q&A service runs in. English and Quebec French are available on every tier; Premium unlocks the other eight Phase 10C languages including three right-to-left. The bilingual session-language notice renders on the public booking page regardless of the visitor's locale.

• Tenant notifications you can switch off

  Get an email on every registration by default (toggle off per service if a popular session would flood your inbox). Routes to the service owner's email under Team Mode, otherwise to the company-level contact.