Resources
Help materials for tenants using RCIC App: the tenant manual, the in-app help center, the security disclosure, and how to report an issue.
RCIC App tenant manual (PDF)
Bilingual training manual: English in the first half, Quebec French in the second. Covers every feature in the dashboard. Free to download.
In-app help center
The Help page inside your dashboard carries 80+ bilingual Q&A entries plus an AI help chat trained on the same content.
Sign in to accessData security disclosure
How we encrypt your data at rest and in transit, what access controls are in place, and where we draw the line on what V1 protects against.
Read the disclosureReport an issue
Anonymous-by-default issue reporting for bugs, accessibility problems, or anything else that needs our attention. Optional contact info if you want a reply.
Report an issue