Resources
Help materials for tenants using RCIC App: the Service Agreement compliance research report, the online manual, the in-app help center, the security disclosure, and how to report an issue.
Service Agreement compliance research report 2026
Why Service Agreement gaps are the most common compliance issue in immigration practice, and how RCIC App's Service Agreements module helps close them. Free to download.
Online manual
An online, searchable manual covering every module in the platform. Bilingual EN + Quebec French, kept in sync with the release.
Open the manualIn-app help center
The Help page inside your dashboard carries 80+ bilingual Q&A entries plus an AI help chat trained on the same content.
Sign in to accessData security disclosure
How we encrypt your data at rest and in transit, what access controls are in place, and where we draw the line on what V1 protects against.
Read the disclosureReport an issue
Anonymous-by-default issue reporting for bugs, accessibility problems, or anything else that needs our attention. Optional contact info if you want a reply.
Report an issue